Learn to use all the functionality of the integrated telephony in Microsoft Teams

How to call any phone from Teams?

  1. Go to tab “calls” from Teams.
  2. Enter the phone number on the numeric keypad and press the "To call".
  3. Do you have to select a phone option? You can do this by opening the “Numeric keyboard"

How to transfer a call to a phone or extension with Teams

With a call in progress:

  1. Click on the icon of "Month” (3 dots)
  2. Select the option “Transfer call
  3. Enter the number of phone or extension

How to save a contact to the Teams calendar?

  1. In "Calls" of Teams go to the tab "contacts“.
  2. Click on "Add contact“.
  3. Fill in the fields and save.

 We will be adding more video tutorials soon… 

Do you want to know more details about the operation of telephony within Teams? contact us

You still don't have integrated telephony in the Microsoft Teams?
If you have any problems, contact the technical service

Telecom manuals

Learn how to use all the features with our online manuals